Contact Us

General Inquiries and Order-Related Queries

Submit a ticket at SUBMIT A TICKET. All support requests are typically answered within 24 business hours; tickets sent on Fridays may not receive a response until the following Monday. Please accept our apologies for any inconvenience this may create.

Shipping and Tracking Information

Tracking Code Activation: Once payment is made and the warehouse dispatches the order, the tracking code becomes active within 2-5 days. It is found in the email account associated with the registered email address, as the system automatically emails the tracking code.

Online Tracking Options:

• Use AFTERSHIP.COM for tracking delivery progress, whether shipped locally or internationally.
• For deliveries within the USA or imported products at US customs, track on USPS.COM.

Payment and Order Status Check

Visit orderstatus.live to check:

• Payment Status: Whether verification is approved, declined, or pending.
• Order Status: Whether the order is ready for shipping, in the process of being shipped, or being reshipped (e.g., if seized by customs).

Additional Resources

For information on shipping and accepted payment methods, refer to the Shipping and Payment page, which addresses frequently asked questions.

Customer Support

Our dedicated customer support team is always ready to help and aims to answer queries as quickly as possible.

At monstersteroids.to, we appreciate your input! Contact us directly for general inquiries, problems, concerns, or advice on selecting products.